Thursday, October 2, 2008

The Web

I met with our Web design firm yesterday for a couple of hours to begin work on the content. We have a finalized Information Architecture (IA) and an approved home page wireframe, so we're ready to begin content development.

I have no pretenses that this is going to be an easy process. With multiple contributors, all of whom have their own thoughts on how to best represent their services, this project will be a challenging one. I, fortunately, have strong (and well-positioned) internal support, something I think any Web site redesign project manager must have to be successful.

What haven't I done right so far? I don't know, to be honest, but I'll let you know as soon as I make a gaff. I expect that I won't share progress soon enough in the process for the rest of the organization. I'm very concerned about budgets and timelines and have little margin for error. So, while I did quite a bit upfront primary and secondary research (e.g., spoke with employees, clients, partners, analysts), I'm not inviting a large group onto the redesign task force. Isn't there an old adage about too many chefs?

For now, the process seems to work and those things we miss will be part of a Phase II implementation.

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